In an era where the modern workplace is characterized by rapid changes, relentless deadlines, and increasing demands, the focus on employee health has never been more critical. As firms evolve and grapple with these challenges, there’s an emerging understanding that mere attention to responding to burnout challenges isn’t enough.
Employees need more than just relief from daily stresses; they require a comprehensive framework that looks at burnout prevention and additionally encompasses all facets of their wellbeing.
A new survey by the McKinsey Health Institute—spanning 30 countries and 30,000 employees—delves into this pressing issue. By emphasizing the integral connection between job satisfaction and overall wellbeing, the survey sheds light on the necessity for organizations to pivot and design workplaces that support the complete health spectrum of their employees, creating a harmonious balance between work demands and personal wellbeing. Those who reported positive experiences at work also indicated better holistic health. Furthermore, they were more innovative and showed enhanced job performance.
However, it’s crucial to understand the intricate balance of work dynamics. While workplace enablers strongly predict good holistic health, burnout is closely tied to workplace stressors. Therefore, merely offering enablers without curbing certain aspects of work might not prevent burnout. Similarly, just denying the demands won’t necessarily promote holistic health. A more balanced and complementary strategy is essential.
Burnout symptoms and holistic health can coexist,” said Jacqueline Brassey to me in an interview. The employee health co-leader of the McKinsey Health Institute added, “Finding your work meaningful or being a resilient person are both important drivers of better holistic health. But these alone may not protect you from burning out if the demands are too high. Employers need to realize this and start looking at both workplace enablers and demands to see what’s really driving employee outcomes.”
Given that adults typically spend the majority of their waking hours at work, employers are uniquely positioned to influence their staff’s wellbeing. This integrated view emphasizes “functioning”—for instance, mental health means feeling positively cognitive, behavioral, and emotionally sound, while spiritual health relates to feeling connected to something larger than oneself.
The Economic Impact of Employee Wellbeing
The push towards holistic health isn’t just about individual wellbeing. There’s a significant economic angle to it. After all, disengaged employees and high attrition rates, often seen among workers with lower wellbeing, can have dire financial repercussions. For instance, such issues could lead to a productivity loss between $228 million and $355 million annually for a median-size S&P company, according to research by the McKinsey Health Institute. “It’s time for employers to go beyond burnout and also include a focus on what it will take to help employees truly thrive across all dimensions of health—physical, mental, social, and spiritual,” Brassey said.
In line with this, Natalia Weisz, a leadership professor at Argentina’s IAE Business School, told me in an interview about the inherent challenges organizations face in this endeavor. The drive for short-term productivity and immediate goals can clash with sustained investments in employee wellbeing. However, reconciling these often conflicting values requires exercising adaptive leadership. “Leaders must navigate the tension between the immediate demands of organizational performance and profitability and the long-term health and flexibility needs of their workforce,” said Weisz.
And so, by confronting these contradictions, firms are guided through a process of productive tension until they reach the new equilibrium. It is a systemic organizational learning process in which everyone must grapple with some form of loss. “Prioritizing holistic health places organizations in inherent tension because advancing this priority requires letting go of deeply ingrained habits, beliefs, and even values, many of which may seem to be at odds, at least at the paradigm level, with the values of efficiency and profitability,” said Weisz.
Evidently, the modern workplace is at a crossroads, facing the challenge of integrating a holistic approach to employee health that extends beyond the traditional focus on physical wellness. It's clear that a workforce thriving in all aspects of health—mental, social, and spiritual—is not only more satisfied but also more productive and innovative. The economic benefits of such an approach are immense, with significant reductions in attrition rates and disengagement that translate to substantial financial gains for organizations.
Embracing this integrated view of health is not only a moral obligation but a strategic advantage. It necessitates a balanced approach that addresses both the demands of the job and the enabling factors that foster wellbeing. As such, employers who prioritize this broader concept of health are poised to create environments where employees can truly flourish, setting a new standard for what it means to be a successful and forward-thinking organization. In essence, pursuing holistic health is not just a moral imperative; it’s a strategic one.
